Frequently Asked Questions (FAQs)
Welcome to our FAQ page! Here, you’ll find answers to common questions about orders, shipping, returns, payments, and more. We’re committed to providing you with a seamless shopping experience. If you need further assistance, feel free to contact our support team.
What payment methods do you accept?
We accept a variety of payment methods, including Cash on Delivery (COD), credit/debit cards, and bank transfers.
How long does delivery take?
Delivery times vary based on your location. Typically, orders within Pakistan are delivered within 7-10 business days.
Do you offer international shipping?
Currently, we only deliver within Pakistan. We are working on expanding our shipping options in the future.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on our courier partner’s website.
What is your return and refund policy?
We offer a 30-day return policy. If you receive a defective or incorrect item, you can request a return or refund by contacting our support team at support@modishflow.com.
Can I cancel my order after placing it?
Yes, you can cancel your order within 24 hours of placing it, provided it has not been shipped. To cancel, please contact our support team as soon as possible.
Do you offer exchanges?
Yes, we allow exchanges for size or color issues within 30 days of purchase. The product must be unused and in its original packaging.
What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, please contact us with pictures of the product, and we will assist you in resolving the issue.
How do I contact customer support?
You can reach our customer support team via email at support@modishflow.com or through our contact form on the website.
Are your products original and authentic?
Yes, we guarantee that all our products are 100% original and sourced from trusted suppliers.
